Welcome to Vorstay Digital Marketing Agency. By accessing our website and using our services, you agree to these Terms and Conditions.
1. Acceptance of Terms
By using www.vorstay.com and engaging our services, you accept these terms. If you don’t agree, please don’t use our website or services.
2. Services Offered
We provide comprehensive digital marketing services including:
- Search Engine Optimization (SEO)
- Social Media Marketing and Management
- Pay-Per-Click Advertising (PPC)
- Content Marketing and Creation
- Email Marketing Campaigns
- Brand Strategy and Consulting
- Website Design and Development
- Analytics and Performance Reporting
Specific service details, deliverables, timelines, and pricing will be outlined in individual service agreements.
3. Client Responsibilities
As our client, you agree to:
- Provide accurate and complete information needed for service delivery
- Grant necessary access to your accounts and platforms
- Respond to feedback requests within agreed timeframes
- Ensure you have legal rights to all materials provided
- Make timely payments according to agreed terms
- Communicate openly about your goals and expectations
4. Payment Terms
- Payment schedules are specified in your service agreement or invoice
- Some services may require upfront deposits or milestone payments
- Late payments may incur additional fees or result in service suspension
- All prices exclude applicable taxes unless otherwise stated
- Refunds are handled on a case-by-case basis as outlined in service agreements
5. Intellectual Property Rights
Your Materials: You retain full ownership of all brand materials, content, and assets you provide to us. By providing these materials, you grant us permission to use them solely for delivering your services.
Our Deliverables: Upon full payment, you receive ownership rights to final deliverables created specifically for your project. However, we retain the right to showcase completed work in our portfolio and marketing materials unless you request otherwise.
Our Proprietary Assets: Our strategies, methodologies, processes, templates, and tools remain the intellectual property of Vorstay.
6. Performance and Results
While we’re committed to excellence and use proven strategies, we cannot guarantee specific results such as:
- Specific search engine rankings or positions
- Exact website traffic numbers
- Guaranteed conversion rates or sales figures
- Precise social media growth metrics
- Specific ROI percentages
Digital marketing performance depends on numerous factors including market conditions, competition, industry trends, platform algorithms, and your business offerings.
7. Third-Party Platforms
Our services involve third-party platforms like Google, Facebook, Instagram, LinkedIn, and others. We are not responsible for:
- Changes to platform policies, terms, or algorithms
- Platform outages, downtime, or technical issues
- Account suspensions due to platform policy violations
- Additional fees charged by these platforms
- Loss of data due to platform changes
8. Confidentiality and Privacy
We respect your privacy and maintain strict confidentiality. We will not share your business information, strategies, data, or confidential materials with third parties except:
- When necessary to deliver your services (e.g., advertising platforms)
- When required by law or legal process
- With your explicit written permission
Your personal data is protected under our Privacy Policy.
9. Contract Duration and Termination
By You: You may terminate services by providing written notice as specified in your service agreement. Early termination may result in:
- Fees for work already completed
- Loss of non-refundable deposits
- Charges for resources already allocated
By Us: We reserve the right to terminate services immediately if:
- Payment obligations are not met
- You violate these Terms and Conditions
- You request illegal, unethical, or prohibited activities
- The working relationship becomes untenable
10. Limitation of Liability
To the fullest extent permitted by law:
- Vorstay is not liable for any indirect, incidental, special, or consequential damages
- Our total liability shall not exceed the total amount you paid for services in the preceding three months
- We are not responsible for losses resulting from third-party platform actions, changes, or failures
- We are not liable for damages caused by factors beyond our reasonable control
11. Website Usage Policy
When using our website, you agree not to:
- Use the site for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to our systems or networks
- Transmit viruses, malware, or any harmful code
- Copy, scrape, or misuse website content without permission
- Interfere with the proper functioning of the website
- Impersonate Vorstay or misrepresent your relationship with us
12. Dispute Resolution
In case of any disputes:
- Both parties agree to first attempt resolution through good-faith negotiation
- If negotiation fails, disputes may be resolved through mediation
- Legal action should be a last resort after exhausting other options
13. Force Majeure
We shall not be held liable for any delays or failures in service delivery due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, government restrictions, internet outages, or third-party platform failures.
14. Modifications to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Changes become effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the updated terms.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.
16. Governing Law
These Terms and Conditions are governed by the laws of [Your Country/State]. Any legal disputes will be handled in the courts of [Your Jurisdiction].
17. Entire Agreement
These Terms and Conditions, together with any service agreements and our Privacy Policy, constitute the complete agreement between you and Vorstay Digital Marketing Agency.
Contact Information
For questions or concerns about these Terms and Conditions:
Vorstay Digital Marketing Agency
Email: chauhanshivi2422@gmail.com
Phone: +91-9528725409
Address: Meerut
Website: www.vorstay.com
